Levels - Metabolic Health 4+

Behavioral Change Made Easy

This app has a lot of features that make changing your eating habits easier. As a non-diabetic, I’m new to monitoring blood sugar. I was gaining visceral fat from my already healthy diet and knew something was off. After starting to use Levels and monitoring my blood sugar using a CGM, I was able to quickly see that certain healthy foods were really spiking my glucose. By making some adjustments I’m able to keep a steady glucose level consistently.

I find the app is simple to use, gives clear graphs, and the meal scores are helpful. The food log could use a little more detail however. I’d love to see the ability to sync with a food tracker like the app syncs with Apple Health to import exercise. That way you’re only entering meals into one app. Just my two cents.

Levels is not as expensive as NutriSense but is still costl, however, it’s totally worth the price. Can you really put a price on your health?

This app is not very good

Here are my current problems: 1) 75% of the time I have to close the app and reopen it to get it to sync and add the newest glucose data. This is the app’s primary function and it fails. 2) When I first got this app, there was all sorts of helpful information and I could easily and intuitively access the educational content. Now, there are no articles accessible through the app, so it fails in educating users who are trying to improve their health via glucose stabilization. Interestingly, the description for the app still indicates that articles are available on the app. This is incorrect. 3) The insights tab tells me literally nothing helpful and doesn’t seem to have any information for many of the very common foods logged…so it’s pointless? 4) There’s no way to get back to the original functional app. When I wrote to customer service asking how to restore functionality, I was told that I could turn off this new version in settings. That option is not available in my settings, so the customer service help was completely incorrect. I would love the option to return to the original app but this is actually not available. 5) to find the sync button, you have to go to settings. Shouldn’t the main function of the app be readily available in the app instead of hidden? Not intuitive or user friendly. I will continue to use the app because I’m using the corresponding glucose monitor but will be looking for a better alternative.

Developer Response ,

Hi, thanks for this feedback, the team reads each and every review and it's this type of candid feedback which is the most helpful to us. Feel free to email us at support@levelshealth.com and we can add you back to a version of the app where we have the 'explore' tab still enabled.

Love that could get a GCM when pre diabetic, but app is very Glitchy

I’m getting a lot out of being able to review my blood glucose levels before being truly designated as diabetic. However, the app itself has a lot of issues. data from sensor often is out of sync/ delayed buy up to an hour. The the data pipeline feeding the app summary statistics is clearly broken because they don’t don’t update properly in real time and they don’t treat nulls appropriately in calculations like averages. The UX of the native Dex CGM is much clearer and easier to navigate/ drill down into than the UX of Levels. A lot of stuff works sometimes then doesn’t work other times, which is really annoying and makes using the app unreliable i.e. AI often just doesn’t even try to engage or locks up if does not recognize an entry. Sometimes you can edit your entries, Sometimes you can’t. anytime you put in a note, it changes your scores even if all you’re trying to do is just keep track of something that doesn’t impact the read period. Things you need to enter all the time require multiple clicks. rather than adding new features, the dev team needs to focus on improving reliability of what is already in the app. The heath articles are good, but Overall, the UX is very poor and data feeds unreliable. I’d pay more if I could trust the data coming out an UX were easier/better thought out.